How to Communicate When Understanding is Critical

Failure to communicate effectively is the primary cause of work-related problems and broken relationships. To work better with others, we have to learn the best way to send our verbal and non-verbal messages. This course will show participants how effectively communicate to ensure business gets done!

After completing this course, you will be able to:

• Navigate the process of encoding and decoding messages.

• Use subtle techniques to build rapport with others.

• Navigate multiple layers in an organization to effectively get your voice heard.

Organizations that succeed are ones that master effective communication. This seminar will give you easy-to-implement tools to do that.

Registration is FREE for both IPMA-VA members and non-members.

This Program, ID No. 615190, has been approved for HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).